IT Essentials I is the first course in the Computer Support Specialist program. This course provides participants with the foundational skills needed to start a career in Information Technology. Topics include mobile devices, networking technology, hardware, virtualization and cloud computing, and network troubleshooting. Lessons are delivered via a hybrid model over 14 weeks – including a combination of in-person and remote learning. Participants complete the CompTIA A+ 220-1201 certification exam at the end of the course. Prerequisite: current employment in the IT field, 12 months of prior IT experience, or completion of IT Fundamentals.
