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Computer Support Specialist

Computer Support Specialist

Computer Support Specialist is a hybrid program that includes 288 hours of instruction over two semesters. The program provides participants with the knowledge and technical skills required for a successful career as an IT generalist. Students are prepared to complete a CompTIA A+ Computer Technician Certification. To be eligible to participate in the Computer Support Specialist program, participants must either: A. be currently employed in the IT field, B. provide documentation of a minimum of 12 months of previous experience in an IT related position, or C. successfully complete the Information Technology Fundamentals program.
Prerequisites

A. be currently employed in the IT field, B.
provide documentation of a minimum of 12 months
of previous experience in an IT related position, or C.
successfully complete the Information Technology
Fundamentals program.

Required Courses
IT Essentials I

IT Essentials I is the first course in the Computer Support Specialist program. This course provides participants with the foundational skills needed to start a career in Information Technology. Topics include mobile devices, networking technology, hardware, virtualization and cloud computing, and network troubleshooting. Lessons are delivered via a hybrid model over 14 weeks – including a combination of in-person and remote learning. Participants complete the CompTIA A+ 220-1201 certification exam at the end of the course. Prerequisite: current employment in the IT field, 12 months of prior IT experience, or completion of IT Fundamentals. 

Learn More About IT Essentials I
IT Essentials II
IT Essentials II is the second course in the Computer Support Specialist program and builds upon the foundational knowledge learned in IT Essentials I. The topics covered include installing and configuring operating systems, expanded security, software troubleshooting, and operational procedures. Lessons are delivered via a hybrid model over 14 weeks – including a combination of in-person and remote learning. Participants complete the CompTIA A+ 220-1202 certification exam at the end of the course achieving the CompTIA A+ Computer Technician Certification. Prerequisite: IT Essentials I or successful completion of A+ 220-1201.
Learn More About IT Essentials II
Register For An Information Session

Our information sessions are the best way to learn more about our programs. We encourage you to register for free and take the opportunity to speak with our program team. If you have questions or need additional information before you register for orientation, please submit an interest form. 

Fill Out An Interest Form
Program Details
Tuition Cost:
$800.00
Tuition Assistance Options
Hours:
288
Required Materials:
  • Additional fees: Registration, certification, and books $300.00
Documents:
Program Flyer
Contact:
Mary Wilt
(302) 697-4545
Mary.wilt@polytech.k12.de.us